Helping employees that are totally checked out

Gather evidence on how precisely heshe is falling short

Learn about your organisation's resources for dealing with such situations

Listen and empathize, demonstrate that you have their best interests at heart

Offer individualised support based on the reasons behind hisher detachment

Be open with your team but don't stigmatise

Be patient but be candid if the solutions don't work, i.e. the role is not right for them