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1. | Gather evidence on how precisely heshe is falling short |
2. | Learn about your organisation's resources for dealing with such situations |
3. | Listen and empathize, demonstrate that you have their best interests at heart |
4. | Offer individualised support based on the reasons behind hisher detachment |
5. | Be open with your team but don't stigmatise |
6. | Be patient but be candid if the solutions don't work, i.e. the role is not right for them |
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