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Understanding and addressing workplace grievances

Definition of workplace grievance

The feeling of discontentment from being victimised at work, which could stem from the management style or lack of sensitivity on a supervisor's part.

What employees can do:

1.

Raise grievances and seek recourse through grievance-handling channels in your company

2.

Report your supervisor's behaviour to top management

3.

Approach your union for assistance

4.

Seek counselling support from counselling centres

What employers can do:

1.

Respect employees and adopt fair and responsible employment practices

2.

Keep lines of communication open

3.

Provide proper grievance-handling procedures

4.

Inform employees of such channels, including how to approach top management

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