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Understanding and addressing workplace grievances

Definition of workplace grievance

The feeling of discontentment from being victimised at work, which could stem from the management style or lack of sensitivity on a supervisor's part.

What employees can do:

1.	Raise grievances and seek recourse through grievance-handling channels in your company
2.	Report your supervisor's behaviour to top management
3.	Approach your union for assistance
4.	Seek counselling support from counselling centres

What employers can do:

1.	Respect employees and adopt fair and responsible employment practices
2.	Keep lines of communication open
3.	Provide proper grievance-handling procedures
4.	Inform employees of such channels, including how to approach top management

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