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Don't jump to conclusions
Start a dialogue
Invite them in
Revisit the team's mission
Identify new opportunities to motivate
Inquire about your colleague’s interests, priorities, and motivations to get a better sense of their perspective and the causes of their behaviour
Use this opportunity to revisit the team’s purpose and goals
Look for opportunities to better utilise the uncooperative team member’s specific skill set
Develop an explanation for the colleague’s behaviour without talking to them first
Ostracise the team member in question. Promote more interactions to create better group cohesion
Assume everyone knows what they’re supposed to be working on. Clarify team members’ roles so that people know what is expected of them
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