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1. | Don't jump to conclusions |
2. | Start a dialogue |
3. | Invite them in |
4. | Revisit the team's mission |
5. | Identify new opportunities to motivate |
1. | Inquire about your colleague’s interests, priorities, and motivations to get a better sense of their perspective and the causes of their behaviour |
2. | Use this opportunity to revisit the team’s purpose and goals |
3. | Look for opportunities to better utilise the uncooperative team member’s specific skill set |
1. | Develop an explanation for the colleague’s behaviour without talking to them first |
2. | Ostracise the team member in question. Promote more interactions to create better group cohesion |
3. | Assume everyone knows what they’re supposed to be working on. Clarify team members’ roles so that people know what is expected of them |
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